In the independent vehicle repair market that exists today, it is crucial to embrace technology for your store. This will help you stay ahead of the competition, attract new clients and keep the existing ones. The right technology and tools will provide an easy path that will increase your ROI and boost efficiency. Here are guidelines to help you make the right decision.
Paperless
Most motorists today use smartphones to connect with family, business, and friends. Therefore, such clients will give preference to service providers who integrate digital systems into their vehicle repair or inspection systems. A digital inspection system will eliminate the use of forms that were used in the past. You will have immediate digital records for the motorists as well as the shop. Furthermore, inspection reports will be available through email or mobile devices and can be reviewed or forwarded to somebody else for approval or can be archived for future visits.
Usability
A good vehicle inspection system is simple to use. You want a system that can be used by other mechanics with ease and one does not need professional intervention. You do not want a software that has complex implementation and customization processes. This is because you will lose all the automation and simplification that you were looking for. You should avoid over-engineering your inspection system and go for simple software.
User-friendly
When choosing a system, you should carefully review the user interface depending on the people who will be interacting with your application. You should determine how much training is required to learn how to use this system. If the Vehicle Inspection Systems you choose is complicated or requires much time to learn, busy technicians may refuse to use it or waste significant amounts of time trying to use it.
Integration with other software
When choosing the right car inspection software, you should determine how it interacts with other software that are used in your shop or that you are planning to acquire in the future. Go for inspection management systems that integrate with point-of-sale applications or shop management software. If there is no integration, then your technicians will end up doing double work and waste time that could be used on other important tasks.
Hardware needed
You should determine how your technicians will access the vehicle inspection tool. A good system should be available for use by all team members and should be available on every platform including phone, tablet, PC, and other devices. This is important because some software may need use of specialized computer monitors or tablets that may increase your budget. Furthermore, whenever there are updates in the application, then every computer or tablet will require updating.
Software reviews
When purchasing vehicle inspection applications, you should check the vendor’s reputation. You should ask other shop owners about the products they use and what they think about the vendors. You should also check reviews online to see what other people are saying about the product. This way, you will get information that will steer you in the right direction.
When purchasing vehicle inspection software, opt for vendors who offer the best after-sale support. You should take time to get demos of support systems and try them out yourself. Call up the sales line and customer support to see how helpful and friendly their customer care team is. If these individuals do not offer help before you purchase their products, they will not get better even after the purchase.
