From Supermarkets to Casinos – How Businesses Use Music to Influence Behaviour?

You should have noticed how several stores play music if you are an avid shopper. Businesses understand the impact of music on the brain. So, they use this tactic to their benefit, which increases sales. Is there a connection between music and how clients behave?

Does loyalty only come by offering better discounts, or there’s more to the shopping experience than you know? Research shows that music affects mood and keeps a calm ambiance, behavior, and memory.

Most businesses understand the significance of musical inclusion, so they add this value to achieve several milestones. But, how do companies use this to their advantage? We find out below!

Increasing sales

Depending on the kind of products you are selling, the type of music you play influences how much sales you drive. The food industry uses this concept to make more sales. Playing industry-matched music to clients in the waiting line influences what they eventually take.

In the casino industry, there is a significant connection between more sales and music. Most land-based and online casino games have background music embedded in their slots, video poker and roulette games.

This analogy dictates that music affects how much you spend on your favorite slot machine or roulette table. In fact, some players particularly search for casinos that offer musical accompaniments.

When searching for the best online roulette casino, some things to look for include the quality of graphics and soundtracks in roulette games, the presence of live roulette games, and bonuses.

Creating an impactful first and lasting impression

From the moment a client walks into your store to when they leave, the business’s primary mission is to make the experience appealing. Every business owner aims to create a beautiful perception of their venture, and what better way to do this than to include good music?

Considering that customer experience significantly influences if walk-in customers turn into loyal clients, it is no wonder most businesses focus on creating a welcoming ambiance. Studies show that listening to music uplifts your moods, influencing your behavior.

If you have clients walking out of your store happy, you have impacted their perception of your business.

Fostering client loyalty

Happy customers always return to get more. But how do you make a client excited enough to come back several times? The trick is to make them feel welcomed. Playing soft music creates a welcoming atmosphere that intrigues your customers.

Businesses that understand this policy use it to attach themselves to their clients’ memories. According to research, music affects how and what you remember about a location or experience. 

So, if a client feels safe and welcomed in your space, the next time they want to get away from the bustling rush around them, they will make their way to your store.

Reinforcing brand identity

Increasing competition forces more businesses to make moves that will make them stand out from the rest. Knowing that music is one of the easiest ways to create memories, more companies incorporate jingles in their ads.

When you hear the brand song or a particular key combination resembling the jingle, you remember something about the brand.

Staff productivity

Working long hours and dealing with clients from all walks of life is draining. And sometimes, your employees may just be having a bad day. When they walk into the store, and there is music, there’s a high chance their mood will improve.

Music as an enforcement tool influences an employee’s morale and motivation. Such variables are critical in helping businesses drive sales, implement new regulations, and enhance the employees’ output.

And while mood enhancement is the primary work of music, it also helps employees bond, an aspect vital for effective teamwork.

Appealing to social identity using classical music

Have you ever wondered why a specific group of people only visit particular stores or dine in select restaurants? The key is offering music that’s appealing to their taste. People think more about their social standing and evaluate if they fit in a location by the kind of music played.

It is highly unlikely to find a young crowd listening to slow and relaxing music. The opposite is true concerning older buyers. Therefore, more businesses invest in varying music genres to appease their target customers. 

The volume also plays an integral role here. Loud music lures patrons to the dancefloor, while soft music fosters a conversational environment.

Lingering moments influenced by music

Businesses that drive more sales understand the need to offer befitting music to their clients. Depending on the time of the day, the Dj can play songs with particular tempos to influence the customers’ behavior.

During relaxed hours when most people are locked in the office, playing soft music gives an impression that the client has spent less time than they think. Consequently, it is easier to draw them into buying more drinks or adding a dessert to their course because the slow-paced music gives an illusion of stalling time.

On the other hand, playing fast-tempo music during rush hours is a quick way to make customers leave the restaurant faster because it gives an illusion of having spent a lot of time in the hotel. The same applies to the waiting staff. They are more likely to wait at tables faster when the music is fast.

Accentuating food flavors

It is easy to tell the kind of gourmet a restaurant serves simply by listening to its music selection. Slow music with higher frequencies is ideal for hotels that offer sweet dishes preceded by a full course meal. This is why you find most restaurants switching their music from time to time to match the ambiance.

On the other hand, lower frequencies and heavy bass significantly accentuate bitter flavors. As a result, you will find bars and clubs playing such music, making the liquor seem bitter.

Final Word

Supermarkets, stores, casinos, and other businesses are tapping into the benefits of using music to influence their clients’ and employees’ behavior. Both parties benefit and work seamlessly to bring more business to the venture.

Attracting a particular clientele, retaining them, and creating a good impression are areas that require musical help to help a business grow.